Cookies Policy

This Cookies Policy explains how GQBet Casino uses cookies and similar browser technologies to support site functionality, remember preferences, keep sessions active, and measure performance. The goal is to describe, in plain language, what happens in your browser when you interact with our site and how you can control those behaviours.

What cookies are

Cookies are small text files placed on your device by a website. They store information such as a session identifier, a preference choice, or a token that keeps you logged in. Browsers also support related storage technologies that serve similar purposes, including localStorage, sessionStorage, and IndexedDB.

Why cookies are used

Cookies and browser storage help the site operate reliably and efficiently. They let us keep you signed in across pages, remember language and display settings, maintain your shopping or bet basket during a visit, and collect anonymised usage data that informs performance improvements. They also support security checks and fraud detection to protect accounts.

Essential cookies

Essential cookies are necessary for basic site functions. Without them you could not log in, complete transactions, or use key features. These cookies typically include session identifiers and short-lived authentication tokens that are created when you sign in and removed when you sign out or close the browser.

Session cookies

Session cookies exist only for the duration of your browser session. They track temporary state during a visit so pages work together correctly. When you close the browser, these cookies expire and are removed. They are commonly used for navigation, form state, and transient security checks.

Persistent cookies

Persistent cookies remain on your device after the browser is closed and allow the site to remember choices on future visits. Examples include remembering your preferred language, saving a last-used screen layout, or keeping a consent preference. Each persistent cookie has a defined expiry set by the site or service that created it.

Functional cookies

Functional cookies enable features that improve convenience. They remember interface choices, display preferences, and feature toggles so you do not need to reconfigure the site each visit. Disabling these cookies can revert the site to default settings and require manual adjustments on every visit.

Analytics and performance cookies

Analytics cookies collect aggregated information about how visitors use the site. Data is summarised to show trends like most-played pages, average page load times, and common error paths. This aggregated data helps identify slow pages and bugs so we can prioritise fixes and optimise server and content delivery.

Preference and language settings

Preference cookies store choices such as language, currency display, and accessibility settings. They allow the site to present content tailored to previous selections. If these cookies are cleared or blocked, the site will fall back to default settings and ask you to select preferences again.

Login and session continuity

Cookies are used to maintain login state so you do not need to re-enter credentials on every page. Persistent login cookies provide optional convenience for returning visitors; session cookies provide continuity during a single visit. For security, long-lived session tokens are designed to be revocable and to expire automatically.

Device recognition

Device recognition cookies help the site remember trusted devices and reduce the frequency of security prompts on recognised devices. They also enable adaptive layouts and performance settings based on the device type and screen size.

Security-related cookies

Security cookies support measures such as fraud detection, rate-limiting, and protection against automated abuse. They do not store your password. Instead, they hold short-lived tokens and encrypted flags used by our systems to detect unusual activity and protect accounts.

Browser storage technologies

In addition to cookies, the site may use localStorage, sessionStorage, and IndexedDB for storing non-sensitive information that improves performance and user experience. For example, localStorage can cache UI settings, while sessionStorage often holds temporary form state. These storage areas are managed by your browser and can be cleared independently of cookies.

Third-party integrations

Some features rely on third-party providers such as analytics services, content delivery networks, payment partners, and embedded game or media providers. These third parties may set their own cookies when their content runs on our pages. We do not control the exact contents or lifetimes of third-party cookies; their policies apply to their cookies.

Marketing and communication preferences

Marketing cookies are used to deliver and measure personalised communications across channels. If you opt out of marketing cookies, you may still see non-personalised promotions. Communication preferences you set in your account are respected and stored so we can deliver messages according to your choices.

Cookie consent management

On first visit you may see a cookie settings tool that explains categories and lets you accept or decline non-essential cookies. Essential cookies are always active because they are required for core site functions. You can change your consent at any time via the "Cookie settings" link found in the site footer.

Browser cookie controls

Most browsers let you review, block, or delete cookies for specific sites. Use your browser settings to control cookie behaviour, including blocking third-party cookies or clearing cookies on exit. Changing browser settings takes effect immediately but may require a page reload to update site behaviour.

Clearing or disabling cookies

Clearing or disabling cookies will remove saved preferences and may sign you out. Some features may stop working correctly without cookies, including automatic login, personalised settings, and saved baskets. You can clear cookies manually through your browser settings or use the cookie settings tool to remove consents given on this site.

Site functionality impact when cookies are disabled

With only essential cookies enabled the site remains usable for basic actions, but convenience features will be reduced. Examples of affected functionality include: automatic sign-in, remembered language or layout selections, progress in multi-step forms, and personalised content recommendations.

Technical diagnostics and performance optimisation

Technical cookies help diagnose errors and measure load times. They record non-identifying information such as page response times, error codes, and cache status. This information is used to improve stability, accelerate content delivery, and reduce interruptions during play or navigation.

Aggregated analytics information

Analytics data is aggregated and analysed to understand usage patterns and measure the success of features and promotions. Aggregated reports do not identify individual users. Where pseudonymised identifiers are used, they are intended to link sessions for analysis while minimising direct identification.

User experience improvements

Collected cookie data supports practical improvements such as reducing page load, adjusting media quality to connection speed, prioritising frequently used content, and making the navigation more intuitive. These changes are informed by aggregate trends rather than individual tracking.

How to change your cookie settings

To review or change cookie preferences use the "Cookie settings" control in the site footer. You can also update preferences from your account settings if you are signed in. For browser-level control, consult your browser help pages to block, allow, or delete cookies.

Contact

If you have questions about cookies or this policy, contact our support team at [email protected]. We will respond to practical enquiries about cookie behaviour and how to manage preferences.