Our support team is on hand to help with questions, account-related issues, technical concerns or general feedback. Whether you need assistance with deposits, withdrawals, bonus queries or device compatibility, use live chat, email or phone for a fast reply. Agents can help with verification, troubleshooting and responsible gambling enquiries, and will guide you through account checks and follow-up where needed.
| Department | Contact |
|---|---|
| Customer support | [email protected] Live chat 24/7 for account help, deposits and withdrawals. Typical email reply within 4 hours. |
| General enquiries | [email protected] For company information, policy questions and complaints. Email response within 24 hours. |
| Affiliate enquiries | [email protected] Affiliate team available Mon-Fri 09:00-18:00. Manager assigned on approval. |
| Phone | +44 20 7461 3829 Phone support Mon-Fri 09:00-18:00 |
| Working hours | Live chat 24/7 - Phone and email Mon-Fri 09:00-18:00 |
Email Support
Email is the preferred way to contact support about detailed requests, account-related issues, or matters that need an explanation or supporting documents. Send your message to [email protected] and include a clear subject line, along with current contact details linked to your account. This helps the team understand your request and get back to you without unnecessary delays.
Contact Form
Response Time
Most support enquiries are answered within one business day. If your request involves a payment, account check or another issue that needs further review, it may take longer depending on its nature. Please include any relevant details when you contact support so the team can look into your request without needing to ask for more information.
Feedback
Have a suggestion or an idea for making the site better? We’d love to hear from you. Share your feedback about the games, features, or anything else you’d like us to improve. Every message is reviewed carefully, and your comments help us refine our service and make the overall user experience more useful and enjoyable.