Data Privacy Policy

This Privacy Policy explains how we collect, use and protect the personal information you provide when you create an account, play games or use services on our site. We take your privacy seriously and aim to be clear about what data we hold, why we hold it, and how you can manage it.

Types of data we collect

We collect a range of information to operate your account and deliver our services. This includes personal data you give us directly, technical data from your device and browser, and transactional data about your deposits, bets, wins and withdrawals.

Personal data

Personal data covers details such as your full name, date of birth, postal address, email address, phone number and identity documents provided during verification. We also record account credentials, communication preferences and any documents you upload for Know Your Customer checks. We only collect data that is necessary to provide and secure your account.

Technical and activity data

Technical data includes IP address, device identifiers, browser type, operating system and connection information. We also collect activity data that relates to your use of the site, such as login times, game activity, wager history and session duration. This helps us maintain security, improve service performance and detect misuse.

Transactional data

Transactional data covers deposit and withdrawal records, payment method details (card, e-wallet or cryptocurrency wallet), transaction timestamps and amounts. Payment details are processed in line with our payment partners' rules and, where applicable, stored securely as required to complete transactions and prevent fraud.

How we use your information

We use your data to create and manage your account, process payments, verify identity for regulatory and anti-money-laundering checks, provide customer support, and for responsible gambling controls. We may also use anonymised or aggregated data for service analysis and improvement. We do not use personal data for profiling beyond what is necessary for fraud prevention, risk assessment and compliance checks.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, keep you logged in, measure site performance and serve relevant content. Some cookies are essential for site functionality, while others are used for analytics and optional marketing. You can manage cookie settings through your browser or the cookie preferences tool on our site.

Data protection and storage

We store personal data on secure servers and use industry-standard technical and organisational measures to protect it. Access to personal data is restricted to authorised staff and service providers who need it to perform their duties. We retain data only as long as necessary for the purposes outlined here and to meet our legal and regulatory obligations.

Information sharing and third parties

We share personal data with third parties where necessary to provide services - for example, payment processors, identity verification services, fraud prevention agencies and regulated gaming suppliers. We require partners to protect your data and only use it for the purposes we specify. We will not sell your personal information.

Your rights

You have rights to access the personal data we hold about you, request correction of inaccurate information, ask for restriction of processing or request deletion where applicable. You may also object to certain processing and ask for a portable copy of your data. Requests will be handled in line with applicable law.

Access, correction and deletion

To request access, correction or deletion, contact our privacy team at [email protected]. We will verify your identity before acting on any request to protect your account and other users.

Privacy policy updates

We may update this policy from time to time. Significant changes will be posted on the site and, where appropriate, communicated to account holders. The most recent version is always available on our website.